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  Baked Cupcake
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HOME  >  FAQ
Frequently Asked Questions

Shipping
How long does shipping take?
Processing time for orders can take up to 3 days.
I ship USPS First Class, which takes 3-5 days for delivery in the US, and can take 2-12 weeks for international delivery. 
You will get a notification when your order is shipped.
Please check your address when checking out. I cannot help if you entered the wrong address during checkout and I already shipped your item.
International buyers are responsible for all customs and import taxes. I am not responsible for delays due to customs.
Where does my order ship from?
All Baked Cupcake orders ship from the US state of Indiana!
Care and Materials
What are my earrings made of?
Baked Cupcake jewelry are made from lightweight polymer clay, and resin, assembled with hypoallergenic sterling silver hooks. The materials used to make each piece can be found in the listing description of each individual item. ​
How do I care for my polymer clay earrings?
I want your jewels to last a lifetime! Here's what I recommend:

While polymer clay is strong and flexible, you should avoid dropping or bending your jewelry. Other components like beads are more fragile, and may break if dropped.

Polymer clay can be scratched by other hard materials, I recommend to store it away from other sharp or metal items in a dry, safe place.

Other stains or makeup on polymer clay can be cleaned gently with a damp, soft cloth or q-tip.

Avoid taking a shower or going swimming with your polymer clay jewels on.
General Questions
What is your return policy?
As a small business that makes a lot of one-of-a-kind products, I do not accept returns or exchanges at this time.
If anything in your order is damaged once you receive it, please contact me and I'll help you!

Do you take custom orders?
I do not take custom orders currently.​
Wholesale / Consignment?
Please email cupcake@bakedcupcake.com for any questions about wholesale or consignment.
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  • Home
  • Shop
    • Shop All
    • Earrings >
      • Dangles
    • Necklaces
  • Secret Shop
    • Members Only ♡
  • FAQs
  • Contact
    • support my work >
      • Patreon
      • Ko-fi
      • PayPal
      • Venmo
      • Amazon Wish List
      • Tip the Artist ♡